Bilingual (English and Spanish or Mandarin) WordPress and Salesforce Content Coordinator – Remote

BILINGUAL (ENGLISH AND SPANISH OR MANDARIN) WORDPRESS AND SALESFORCE CONTENT COORDINATOR – REMOTE

Our client, a major non-profit association advocating for older adults, seeks a part time fully bilingual (English and Spanish or Mandarin) WordPress and Salesforce Content Coordinator, for a 6-month hybrid contract position. This part-time role, approximately 8 hours per week, is essential in ensuring our nonprofit’s programming information is current, accessible, and effectively communicated to the communities we serve.

Key Responsibilities:

• Enter, update, and maintain accurate program data from Salesforce into WordPress.
• Ensure website program listings, schedules, and related content are current and error-free.
• Monitor data consistency between systems and resolve discrepancies.
• Manage program calendars, deadlines, and scheduling updates.
• Coordinate with internal staff to gather necessary information for updates.
• Respond promptly and professionally to emails and communication requests.
• Organize digital records and workflows for efficient ongoing maintenance.
• Identify and troubleshoot data or content issues proactively.

Additional Duties:

• Track and report on program attendance using Zoom, Smartsheet, and Salesforce.
• Merge duplicate contacts and maintain clean, accurate constituent records in Salesforce.
• Assist with data integrity projects and system organization efforts.
• Provide additional administrative, operational, and program support as needed.

Qualifications:

• Bilingual in Spanish or Mandarin.
• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Ability to work independently and manage responsibilities without close supervision
• Proactive, self-motivated, and reliable.
• Responsive and professional communication skills, especially via email.
• Comfortable managing calendars and deadlines.
• Experience with data entry, CRM systems (preferably Salesforce), and website content management systems (preferably WordPress).
• Previous experience working with nonprofit organizations.
• Familiarity with program coordination or community-based services.
• Experience with Zoom and Smartsheet reporting tools.
• Basic understanding of website formatting and content publishing best practices.